Field Merchandiser

The Mission

We don’t move boxes; we move value. In the resale market, the difference between a $5,000 pallet and a $50,000 pallet is not just the manifest — it’s the person standing at the head of the line.

As our Field Merchandiser, you are the gatekeeper. You are the bridge between the Product Owner’s high-level strategy and the physical reality of the warehouse floor. You are not just managing a process; you are managing a legacy team of veterans who have been in the game for 10+ years.

If you do not have the eye to spot a defect on a “Grade A” return at a glance, or if you are afraid to get dust on your boots while digging through a fresh pallet of overstock, this is not the seat for you.

The Daily Hustle

• Executing the Vision: Take the Product Owner’s strategy and make it real. When the buy changes, you pivot the floor instantly — updating SKUs, re-configuring bins, and making sure every sorter knows the new priority.
• Real-Time Valuation: Act as the “human algorithm,” reviewing raw inventory from un-manifested buys and quickly categorizing it by brand relevance, condition, and resale velocity.
• WMS Orchestration & Accuracy: Live in ShipHero and protect inventory integrity after the sort — no mis-throws, no mis-counts, and no ghost inventory.
• Assortment Control: Know when a high-value item needs a deeper SKU to separate it from the pack and protect assortment quality in every outgoing order.
• The Feedback Loop: Work directly with the Product Owner to maximize ROI. When inventory quality shifts, you provide the boots-on-the-ground data needed to adjust buying or sorting methods.
• Managing the Vets: Lead a team that has been here for years. You will not win them over with a PowerPoint — you will win them over by being the fastest, sharpest sorter in the room.
• High-Impact Versatility: When active sorting is complete, switch gears into inventory audits and stagnant stock management to ensure no capital is sitting idle on the shelves.

Who You Are

• Reseller DNA: You have flipped items on the side or spent years in high-volume returns. You know the feel of quality and can spot a B-grade write-off from ten feet away.
• The Pivot Specialist: You do not get flustered when priorities shift. You can re-align a sorting line and update WMS bin logic mid-shift without breaking a sweat.
• Bilingual Powerhouse: You are fluent in English and Spanish, with the ability to give clear direction and build culture on a floor where Spanish is the primary language of production.
• ShipHero Power User: You understand WMS workflows, barcode logic, and how to maintain SKU integrity in a high-speed environment.
• Respect-Earned Leader: You lead from the front and are willing to dive into a bin of mixed goods to show the team exactly what the Product Owner expects.

Why You’ll Love This Role

• Strategic Freedom: You are not just following a manual. You have the authority to make calls on the fly to protect margins and control assortment.
• No Red Tape: If you see a way to make the sort more accurate or a SKU more effective, execute it.
• The Crew: You will work with a tenured, loyal team that takes pride in their work. Once you earn their respect, they are the best in the business.
• Direct Impact: You make the product real. Without you, the Product Owner’s vision is just a spreadsheet; with you, it becomes a profitable reality.

The Requirements

• 3+ years in a high-volume warehouse leadership role, preferably in logistics, 3PL, returns, or overstock.
• Expert knowledge of brands, garment grading, and the current secondary market landscape.
• High proficiency in ShipHero or a similar WMS such as Logiwa or Linnworks.
• A zero-mistake mentality when it comes to labels, counts, and bin locations.
• Ability to stand for long shifts and move inventory as needed.